Hawkins County 911 dispatchers start getting active shooter training next week. They will become certified communicators for police, fire and rescue personnel during emergencies. Some senior staff members have already taken the three week class online. Dispatchers learn how to handle active shooter calls and prioritize them before dispatching to other agencies. The class features past recordings of shooter incidents so students can hear a correctly handled 911 call first hand. Students learn what questions to ask and how to relay that information to responders. It’s stressed that dispatchers role is to keep responders updated on details like who’s coming to help and when. The County Commission and the Board of Education are considering more school resource officers and a stronger police presence in the schools as well. (bg)